It’s time that organizations focus on the people who will truly make virtual care work.
This shift has been astoundingly rapid: In a single week, Lucile Packard Children’s Hospital Stanford saw its daily number of virtual outpatient visits jump from 20 to 400. Kadambari Beelwar, the California hospital’s telehealth manager, tells HealthTech that the number of visits surpassed 600 soon after that.
But this massive change in care delivery has had its challenges. With medical training traditionally centered around in-person care, there is now a need for specially trained clinicians — those who are well-versed in the technology and clinical protocols of virtual care.