Balancing Tech And Patient Care In Telehealth: A Case Study With CallOnDoc

Telehealth took on a whole new importance in 2020, with the pandemic making virtual doctor visits an excellent alternative to spending time in a crowded clinic waiting room.

However, there’s a lot more to telehealth than screenings for Covid-19 and diagnosing simple issues like ear infections.

As the demand for telehealth services grows, certain providers are taking the lead with innovative service and more extensive service offerings. But to really succeed, telehealth providers have to go even further—balancing the convenience of their technology with exceptional patient care.

One provider that’s checked all these boxes is CallOnDoc, a telehealth provider founded in 2017. CallOnDoc has risen above its competition due to several factors, including offering psychiatric evaluations, and expanding into remote management of chronic diseases.

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