Everyone has a predictions about life in a post-quarantine world. The COVID-19 pandemic has taught Americans a lot, and there are more lessons to come. Two things we have learned: Much work can be done online, but there are still many processes that remain stubbornly anchored in the physical world, dependent on personal interactions.
Many routine tasks we used to carry out in person were ripe for migration into the digital realm and may become permanent, including online grocery shopping and virtual doctor visits. However, there are many tasks that can still be completed only in person and that often rely on paper, pen and another individual, such as getting a driver’s license, applying for a passport, buying a home or executing a will.