Telehealth

Training for Telehealth: 5 Ways to Prepare Your Providers

An effective virtual-care delivery model demands planning, education and maintenance. Consider these factors as your program evolves.

massive shift to telehealth during the COVID-19 pandemic left many healthcare organizations scrambling to ramp up — not only to acquire the technology and added connectivity but also to get hundreds of providers and staff trained to handle the deluge.

After all, only 24 percent of U.S. healthcare organizations had an existing virtual-care program as of January 2020, according to Forrester, which predicts more than 1 billion telehealth visits will take place this year.

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